It knows an emergency from a quote
A leak at 8pm and a request for a bathroom quote should not reach you the same way. It sorts them so you are only interrupted when it is worth being interrupted.
So the call goes to voicemail, and by the time you are back in the van they have already booked the next company on the list. FluentDesk texts them back in seconds and holds onto the job until you can get to it.
No setup fee. No contract. Live the same day.
Nobody calls three companies about a routine service. They call three companies when water is coming through the ceiling — and they book whoever answers first.
of calls to small businesses go unanswered. For a trade working on site, most of the day is unanswerable.
Missed-call software industry data, 2026of those callers never ring back. They work down the search results until someone picks up.
Missed-call software industry data, 2026is all it takes to cover the year. Most emergency call-outs are worth more than a month of this.
Based on typical trade call-out valuesNo app to check, no dashboard to live in. It texts them, then it texts you.
You are on a roof, under a sink, driving, or it is half past eight at night. Your phone and your number stay exactly as they are.
Texts back in seconds, asks what has happened, gets the address, works out whether it is an emergency or it can wait.
A summary lands on your phone: what the problem is, where, how urgent, and their number. You call back knowing whether to drop everything.
A leak at 8pm and a request for a bathroom quote should not reach you the same way. It sorts them so you are only interrupted when it is worth being interrupted.
Most customers would rather type than sit through a phone tree, and a text thread means they can send a photo of the problem while they wait.
Three people can call during the same job and all three get answered at once. Nobody waits, nobody hangs up.
Evenings and weekends are when emergencies happen and when your competition is also not answering. That is the cheapest work you will ever win.
Every plan answers by voice and by text. The only difference is how many conversations are included.
One person, one phone, most of the day spent somewhere you cannot answer it.
Start free trialA couple of vans out, and nobody in the office to pick up behind them.
Start free trialA busy shop where missed calls have quietly become somebody's job.
Start free trialA conversation is one caller, however long you go back and forth. Go past your plan's allowance and the extra ones are billed as you use them, so a busy month costs a little more instead of cutting you off.
No. You keep the number on your van and your business cards, and your phone works exactly as it does today. FluentDesk only picks up the calls you could not.
No, and that is deliberate. Quoting blind is how you end up committed to a number you cannot honor. It finds out what the job is and gets you the detail, then you quote it.
It says so and tells them you will call back, rather than guessing. It is built to hand over early — a customer who gets a straight answer is worth more than one who gets a confident wrong one.
Not today. It captures the job and sends it to you so you can decide where it fits. For most trades the schedule shifts through the day anyway, and a system booking blind into it causes more problems than it solves.
They are removed immediately and permanently, and nothing further is ever sent to that number. That is a legal requirement, and it is handled without you having to think about it.
Same day. It learns your services, hours and area from your existing website, so there is nothing to fill in before it starts working.
You will not know until something is catching them. Start the trial and you will have the number by the weekend.
No setup fee · cancel anytime · live the same day