Your front desk cannot pick up every line. FluentDesk texts every missed caller back within seconds, answers what they asked, and holds onto them — before they scroll to the next practice.
No setup fee. No contract. Live the same day.
They cluster at lunch, at close, and on Fridays — exactly when the emergencies and the new patients call.
of calls to dental practices go unanswered during business hours. After hours it approaches 100%.
Patientdesk.ai, 2026of people whose call goes unanswered never call back. They call the next practice on the list.
Missed-call software industry data, 2026is what a single new patient can be worth across their time with your practice.
Patientdesk.ai, 2026One recovered patient a month more than covers this. Everything after that is margin.
It sits behind the phone line you already have. Your staff keep working exactly as they do now.
Everyone is with a patient, it is after hours, or the line is already busy. Nothing changes about how your phones work.
Within seconds, from your practice number. It answers questions about hours, insurance and location, finds out what they need and when they can come in.
Your front desk opens to a ready-to-book request instead of a voicemail: who called, what for, how urgent, when they are free. New patients flagged.
Weave and Podium are good products. They are also a phone system replacement, a payments processor, and a year of contract.
| FluentDesk | Weave | |
|---|---|---|
| Monthly cost | $349 | $199–599 per location |
| Setup fee | None | Commonly quoted around $750 |
| Replace your phone system | No — keep what you have | Typically yes, VoIP handsets |
| Time to live | Same day | Onboarding programme |
| Contract | Cancel anytime | Term agreement |
| Scope | Missed calls, done properly | Phones, payments, reviews, forms, marketing |
Pricing shown for comparison is from publicly listed and widely reported figures and may vary by practice size and negotiation.
If you want one system for everything, buy theirs. If the problem you actually have is the phone ringing out, this is built for that and costs less than the gap it closes.
Every plan answers by voice and by text. The only difference is how many conversations are included.
A single practice with a front desk that cannot always reach the phone.
Start free trialA full schedule, a phone that rings through lunch, and new patients calling cold.
Start free trialSeveral locations sharing one front desk, or one location doing the volume of three.
Start free trialA conversation is one caller, however long you go back and forth. Go past your plan's allowance and the extra ones are billed as you use them, so a busy month costs a little more instead of cutting you off.
Read the conversation at the top of this page — that is the real format. It writes like a receptionist who is good at their job: short, warm, and to the point. It says when it does not know something and hands over to your team rather than guessing.
It handles scheduling, not records. It asks what a receptionist would ask to book an appointment and does not request or store clinical detail. If a caller starts describing symptoms, it moves them to a booking rather than continuing.
Not today, and we would rather say so plainly. FluentDesk hands your front desk a complete booking request — who called, what they need, how urgent it is and when they can come in — and your team puts it on the schedule in seconds. Nothing gets written into your practice software without a person looking at it.
Most practices tell us they prefer it that way. An automated system writing into a live schedule is how you end up with double bookings, wrong operatories and the wrong appointment length. The patient is recovered either way; a human still owns the schedule.
No. That is the main difference between this and the all-in-one platforms. You keep your number, your handsets, and your carrier. FluentDesk only picks up what your team could not.
They are removed immediately and permanently, and nothing further is ever sent to that number. This is a legal requirement rather than a preference, and it is handled without anyone on your team having to remember it.
Same day. It learns your hours, services and common questions from your existing website, so there is no long questionnaire to complete before it can work.
It stops and passes the conversation to your front desk with a summary of what the patient wanted. It is built to hand over early rather than to keep a patient talking to software.
Most practices do not know, which is the problem. Start the trial and you will see the number by Friday.
No setup fee · cancel anytime · live the same day